First Care Physician Associates

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Reviews about First Care Physician Associates

• bartjl58
  ★ ☆ ☆ ☆ ☆
  I have been trying to get a form signed by a doctor for a while now. I figured I'd go here since I've been using first care for more than 2 decades. Sadly I was put on hold for more than 10 minutes and was told they could fill out the form and my husband could pick it up. When my husband went to get the document they then said they didn't know I was married and that id have to call back to schedule an appointment. Fine. So I called back the next day to schedule an appt and was told i could come in Saturday I but they don't do appointments and i could just walk in. I showed up during the hours that they told me and was now told that I couldn't have the form signed bc they don't do this kind of thing on sat. When I told the receptionist at the desk about my prior conversations with first care she was rude and told me that this was not the conversation that had occurred. Um... If I had not apparently visited first care in 3 years why would I even know what hours to show up on sat if it had not been recommended to me by the staff? Why wouldn't they continue trying to schedule my appt if sat wasn't acceptable? I don't mind honest mistakes but being rude and condensending to customers is unacceptable that's when I lost it. I am now transferring my medical files to another doctor. Very frustrating.

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